Questions
Is booking direct cheaper?
It should be. Booking with us directly skips the extra fees other booking sites add. If you see a lower price for the same home and dates somewhere else, please reach out. We'd love to know.
How do I pay?
By card or bank transfer. Bank transfer costs a little less, and the saving is shown in dollars before you pay. Stays of 90 nights or more are paid by bank transfer.
What is the minimum stay?
It depends on the home, and each home shows its minimum when you choose dates. Short-stay homes start at 2 nights. Monthly homes ask for 28 to 31 nights.
Is there occupancy tax?
Shorter stays pay the city's occupancy tax, shown on its own line before you book. Longer stays are exempt: in Los Angeles from 31 nights, and in Palm Springs from 29 nights.
Are pets allowed?
Many of our homes welcome pets. Use the Pets filter to see them. The pet fee is $150 for stays under 30 nights and $300 for a month or more.
What is the cancellation policy?
Each home shows its own cancellation policy on its page and at checkout. If you book at least 72 hours before check-in, you can also cancel within 24 hours of booking for a full refund, as California law requires.